| Course Name | Code | Semester | T+U Hours | Credit | ECTS |
|---|---|---|---|---|---|
| Total Quality Management | KAL 503 | 0 | 3 + 0 | 3 | 6 |
| Precondition Courses | |
| Recommended Optional Courses | |
| Course Language | Turkish |
| Course Level | yuksek_lisans |
| Course Type | Compulsory |
| Course Coordinator | Prof.Dr. SEMRA BORAN |
| Course Lecturers | Prof.Dr. SEMRA BORAN, |
| Course Assistants | |
| Course Category | |
| Course Objective | To teach quality management |
| Course Content | Quality and relevant definition, definition of quality management, comparison of traditional quality and modern quality , characteristic of quality management, applying phase of quality management |
| # | Course Learning Outcomes | Teaching Methods | Assessment Methods |
|---|---|---|---|
| 1 | Know quality definition and relevant definition | Lecture, Question-Answer, | Testing, Homework, |
| 2 | Know what is quality management and its main charactersitic | Lecture, | Testing, Homework, |
| 3 | Know how quality management is applied | Lecture, Discussion, | Testing, Homework, |
| 4 | Know how quality culture is constituted | Lecture, | Testing, Homework, |
| Week | Course Topics | Preliminary Preparation |
|---|---|---|
| 1 | Quality and relevant definition | |
| 2 | Comparision of quality approach | |
| 3 | Quality gurus | |
| 4 | Quality management | |
| 5 | Customer focus | |
| 6 | Employee involvement | |
| 7 | Supplier quality management | |
| 8 | Leadership | |
| 9 | Process management | |
| 10 | System approach | |
| 11 | Decision making based on data | |
| 12 | Quality culture | |
| 13 | Employee responsibility | |
| 14 | Case study |
| Resources | |
|---|---|
| Course Notes | |
| Course Resources | |
| Order | Program Outcomes | Level of Contribution | |||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | X | ||||||
| 2 | X | ||||||
| 3 | X | ||||||
| 4 | X | ||||||
| 5 | X | ||||||
| 6 | X | ||||||
| 7 | |||||||
| 8 | |||||||
| 9 | X | ||||||
| 10 | X | ||||||
| Evaluation System | |
|---|---|
| Semester Studies | Contribution Rate |
| 1. Ödev | 30 |
| 1. Ara Sınav | 70 |
| Total | 100 |
| 1. Yıl İçinin Başarıya | 40 |
| 1. Final | 60 |
| Total | 100 |
| ECTS - Workload Activity | Quantity | Time (Hours) | Total Workload (Hours) |
|---|---|---|---|
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 5 | 80 |
| Final examination | 1 | 10 | 10 |
| Total Workload | 138 | ||
| Total Workload / 25 (Hours) | 5.52 | ||
| dersAKTSKredisi | 6 | ||