Course Name Code Semester T+U Hours Credit ECTS
Customer Relationship Management KAL 525 0 3 + 0 3 6
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level yuksek_lisans
Course Type Optional
Course Coordinator Prof.Dr. REMZİ ALTUNIŞIK
Course Lecturers Prof.Dr. REMZİ ALTUNIŞIK,
Course Assistants
Course Category Field Proper Education
Course Objective
Course Content
# Course Learning Outcomes Teaching Methods Assessment Methods
1 Lecture, Question-Answer, Discussion, Testing, Homework, Performance Task,
2 Lecture, Question-Answer, Discussion, Testing, Homework,
3 Lecture, Discussion, Self Study, Testing, Homework, Performance Task,
4 Discussion, Group Study, Case Study, Self Study, Problem Solving, Testing, Homework,
5 Lecture, Question-Answer, Discussion, Case Study, Self Study, Testing, Homework, Performance Task,
6 Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Oral Exam, Homework,
7 Lecture, Discussion, Brain Storming, Self Study, Problem Solving, Testing, Homework, Performance Task,
Week Course Topics Preliminary Preparation
Resources
Course Notes
Course Resources
Order Program Outcomes Level of Contribution
1 2 3 4 5
1
2
3
4
5
6
7
8
9
10
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 25
1. Ödev 37
2. Ödev 38
Total 100
1. Final 60
1. Yıl İçinin Başarıya 40
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Total Workload 0
Total Workload / 25 (Hours) 0
dersAKTSKredisi 6