Course Name Code Semester T+U Hours Credit ECTS
Process Management With Information Systems ISE 457 7 3 + 0 3 5
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level Bachelor's Degree
Course Type Optional
Course Coordinator Dr.Öğr.Üyesi BURCU ÇARKLI YAVUZ
Course Lecturers
Course Assistants
Course Category
Course Objective Providing students with the basics of management of work processes that simplifies and expedites workflow across an organization and on the global stage in order to enable competition advantage of companies.
Course Content Definition and characteristics of processes, components of process, Evaluation of processes, Process Performance measurement, process documentation, process improvement
# Course Learning Outcomes Teaching Methods Assessment Methods
1 Student can describe processes’ position within the organization architecture Lecture, Question-Answer, Discussion, Testing, Homework, Project / Design,
2 Student can explain what activities is a process Lecture, Question-Answer, Discussion, Testing, Homework, Project / Design,
3 Student can built activities in companies as process Lecture, Question-Answer, Discussion, Case Study, Testing, Homework, Project / Design,
4 Student can determine key processes of company Lecture, Question-Answer, Discussion, Case Study, Testing, Homework, Project / Design,
5 Student can determine process’ components Lecture, Question-Answer, Discussion, Testing, Homework, Project / Design,
6 Student can prepare process indicators Lecture, Question-Answer, Discussion, Drilland Practice, Testing, Homework, Project / Design,
7 Student can realize documentation of processes Lecture, Discussion, Drilland Practice, Testing, Homework, Project / Design,
8 Student can explain techniques/ models of process management Lecture, Discussion, Drilland Practice, Testing, Homework, Project / Design,
9 Student can associate processes Lecture, Discussion, Drilland Practice, Testing, Homework, Project / Design,
10 Student can explain methods of process improvement Lecture, Discussion, Drilland Practice, Testing, Homework, Project / Design,
11 Student can evaluate current situation of processes Lecture, Discussion, Drilland Practice, Testing, Homework, Project / Design,
Week Course Topics Preliminary Preparation
1 Introduction to process management
2 Developments in management area
3 Organization structures and characteristics
4 Definition and characteristics of processes
5 Components of process
6 Process hierarchies
7 To compose a new process
8 Evaluation of processes
9 Components of processes
10 Performance measurement of processes
11 Balanced Score Card in monitoring performance
12 SCOR model
13 Documentation of processes
14 Process Improvement
Resources
Course Notes Dumas M. et al., Fundamentals of Business Process Management, Springer Verlag Berlin Heidleberg, ISBN: 978-3-642-33142-8 (Print) 978-3-642-33143-5 (Online), 2013.
Course Resources 1. Magal, S. R. and Word, J., Essentials of Business Process and Information Systems, Wiley, U.S.A., 2009.
2. Eyüboğlu, F., Süreç Yönetimi ve Süreç İyileştirme, Sistem Yayıncılık, 2011.
3. Harmon, P., Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 3rd edition, Morgan Kaufmann Publishers, San Francisco, 2014.
4. Gelinas U. J. et al., Business Processes and Information Technology, South-Western, 2004.
Order Program Outcomes Level of Contribution
1 2 3 4 5
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10
11 X
12 X
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 30
1. Kısa Sınav 10
1. Ödev 15
2. Ödev 15
1. Performans Görevi (Seminer) 30
Total 100
1. Yıl İçinin Başarıya 60
1. Final 40
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 5 5
Quiz 1 5 5
Assignment 2 5 10
Final examination 1 5 5
Total Workload 121
Total Workload / 25 (Hours) 4.84
dersAKTSKredisi 5