| Course Name | Code | Semester | T+U Hours | Credit | ECTS |
|---|---|---|---|---|---|
| Process Management With Information Systems | ISE 457 | 7 | 3 + 0 | 3 | 5 |
| Precondition Courses | |
| Recommended Optional Courses | |
| Course Language | Turkish |
| Course Level | Bachelor's Degree |
| Course Type | Optional |
| Course Coordinator | Dr.Öğr.Üyesi BURCU ÇARKLI YAVUZ |
| Course Lecturers | |
| Course Assistants | |
| Course Category | |
| Course Objective | Providing students with the basics of management of work processes that simplifies and expedites workflow across an organization and on the global stage in order to enable competition advantage of companies. |
| Course Content | Definition and characteristics of processes, components of process, Evaluation of processes, Process Performance measurement, process documentation, process improvement |
| # | Course Learning Outcomes | Teaching Methods | Assessment Methods |
|---|---|---|---|
| 1 | Student can describe processes’ position within the organization architecture | Lecture, Question-Answer, Discussion, | Testing, Homework, Project / Design, |
| 2 | Student can explain what activities is a process | Lecture, Question-Answer, Discussion, | Testing, Homework, Project / Design, |
| 3 | Student can built activities in companies as process | Lecture, Question-Answer, Discussion, Case Study, | Testing, Homework, Project / Design, |
| 4 | Student can determine key processes of company | Lecture, Question-Answer, Discussion, Case Study, | Testing, Homework, Project / Design, |
| 5 | Student can determine process’ components | Lecture, Question-Answer, Discussion, | Testing, Homework, Project / Design, |
| 6 | Student can prepare process indicators | Lecture, Question-Answer, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| 7 | Student can realize documentation of processes | Lecture, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| 8 | Student can explain techniques/ models of process management | Lecture, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| 9 | Student can associate processes | Lecture, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| 10 | Student can explain methods of process improvement | Lecture, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| 11 | Student can evaluate current situation of processes | Lecture, Discussion, Drilland Practice, | Testing, Homework, Project / Design, |
| Week | Course Topics | Preliminary Preparation |
|---|---|---|
| 1 | Introduction to process management | |
| 2 | Developments in management area | |
| 3 | Organization structures and characteristics | |
| 4 | Definition and characteristics of processes | |
| 5 | Components of process | |
| 6 | Process hierarchies | |
| 7 | To compose a new process | |
| 8 | Evaluation of processes | |
| 9 | Components of processes | |
| 10 | Performance measurement of processes | |
| 11 | Balanced Score Card in monitoring performance | |
| 12 | SCOR model | |
| 13 | Documentation of processes | |
| 14 | Process Improvement |
| Resources | |
|---|---|
| Course Notes | Dumas M. et al., Fundamentals of Business Process Management, Springer Verlag Berlin Heidleberg, ISBN: 978-3-642-33142-8 (Print) 978-3-642-33143-5 (Online), 2013. |
| Course Resources | 1. Magal, S. R. and Word, J., Essentials of Business Process and Information Systems, Wiley, U.S.A., 2009. 2. Eyüboğlu, F., Süreç Yönetimi ve Süreç İyileştirme, Sistem Yayıncılık, 2011. 3. Harmon, P., Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 3rd edition, Morgan Kaufmann Publishers, San Francisco, 2014. 4. Gelinas U. J. et al., Business Processes and Information Technology, South-Western, 2004. |
| Order | Program Outcomes | Level of Contribution | |||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | X | ||||||
| 2 | X | ||||||
| 3 | X | ||||||
| 4 | X | ||||||
| 5 | X | ||||||
| 6 | X | ||||||
| 7 | X | ||||||
| 8 | X | ||||||
| 9 | X | ||||||
| 10 | |||||||
| 11 | X | ||||||
| 12 | X | ||||||
| Evaluation System | |
|---|---|
| Semester Studies | Contribution Rate |
| 1. Ara Sınav | 30 |
| 1. Kısa Sınav | 10 |
| 1. Ödev | 15 |
| 2. Ödev | 15 |
| 1. Performans Görevi (Seminer) | 30 |
| Total | 100 |
| 1. Yıl İçinin Başarıya | 60 |
| 1. Final | 40 |
| Total | 100 |
| ECTS - Workload Activity | Quantity | Time (Hours) | Total Workload (Hours) |
|---|---|---|---|
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 3 | 48 |
| Mid-terms | 1 | 5 | 5 |
| Quiz | 1 | 5 | 5 |
| Assignment | 2 | 5 | 10 |
| Final examination | 1 | 5 | 5 |
| Total Workload | 121 | ||
| Total Workload / 25 (Hours) | 4.84 | ||
| dersAKTSKredisi | 5 | ||