Course Name Code Semester T+U Hours Credit ECTS
Performance Management In Health Care Facilities SAY 429 7 2 + 0 2 5
Precondition Courses <p> Nope</p>
Recommended Optional Courses <p> Nope</p>
Course Language Turkish
Course Level Bachelor's Degree
Course Type Optional
Course Coordinator Doç.Dr. HARUN KIRILMAZ
Course Lecturers Doç.Dr. HARUN KIRILMAZ,
Course Assistants

Nope

Course Category
Course Objective

To be able to define the basic concepts of performance and performance management; to be able to perform performance measurement and evaluation in health enterprises; to evaluate performance-based wage practices in health care enterprises; to be able to evaluate current developments in performance management in health sector.

Course Content

In this course, performance management concept and performance management models in health care enterprises will be given information with emphasis on the concept of performance management.

# Course Learning Outcomes Teaching Methods Assessment Methods
1 To know the basic concepts of performance and performance management. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
2 To have knowledge about performance measurement in health care enterprises and to make performance evaluation. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
3 To have information about performance evaluation in health care establishments and to count performance criteria. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
4 To have information about performance based wage systems in health care enterprises. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
5 To have information about the performance management model of the Ministry of Health. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
6 To have knowledge about performance management practices in health care enterprises. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Performance Task, Testing, Homework,
7 To know current developments in performance management in health sector. Lecture, Question-Answer, Discussion, Brain Storming, Case Study, Testing, Homework, Performance Task,
Week Course Topics Preliminary Preparation
1 The concept of performance and performance management Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
2 The process of performance management Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
3 Performance measurement and evaluation Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
4 Performance-based pay Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
5 Individual and corporate performance Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
6 Encountered issues at performance management Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
7 Performance evaluation models in health care Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
8 Performance-based pay systems in health care Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
9 MIDTERM
10 Performance management model of the Ministry of Health Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
11 Performance management model of the Ministry of Health Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
12 Performance management practices in public health institutions Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
13 Performance management practices in private health institutions Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
14 Current issues at performance management Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sektöründe Performans Yönetimi: Türkiye Örneği, Asil Yayınları, Ankara.
Resources
Course Notes <p> Hamza Ateş, Harun Kırılmaz ve Sabahattin Aydın (2007), Sağlık Sekt&ouml;r&uuml;nde Performans Y&ouml;netimi: T&uuml;rkiye &Ouml;rneği, Asil Yayınları, Ankara.<br /> Cavide Uyargil (2008), İşletmelerde Performans Y&ouml;netimi Sistemi, Arıkan Yayınları, İstanbul.<br /> İsmet Barut&ccedil;ugil (2002), Performans Y&ouml;netimi, Kariyer Yayınları, İstanbul.<br /> Hasan H&uuml;seyin &Ccedil;evik vd. (2008), Kamu Kurumlarında Performans Y&ouml;netimi, Se&ccedil;kin Yayıncılık, Ankara.<br /> Marc J. Roberts vd. (2010), Sağlık Reformunun Doğru Yapılması: Performans ve Hakkaniyetin Geliştirilmesi İ&ccedil;in Bir Kılavuz, Sağlık Bakanlığı Yayını, Ankara.</p>
Course Resources

Ümit Öztürk (2009), Performans Yönetimi, Alfa Yayınları, İstanbul.
Atila Karahan ve Ersan Özgür (2011), Hastanelerde Performans Yönetimi ve Veri Zarflama Analizi, Nobel Yayınları, Ankara.
Richard Luecke (2010), Performans Yönetimi, Türkiye İş Bankası Kültür Yayınları, İstanbul.
Ali Ildır (2008), Sağlık İşletmelerinde Maliyet Analizi ve Performans Yönetimi, Seçkin Yayıncılık, Ankara.

Order Program Outcomes Level of Contribution
1 2 3 4 5
1 PLANNING-To have the necessary level of expertise for planning in health institutions X
2 PROBLEM SOLVING AND DECISION MAKING-Having problem solving and decision making skills by using qualitative and quantitative methods X
3 ORGANIZATION- To have the necessary information to make job analysis, job description and job requirements and to make use of these to design service processes and to form units and reorganize them accordingly. X
4 COMMUNICATION - having the ability to communicate and develop with employees, patients / relatives, colleagues and other internal and external stakeholders X
5 LEADERSHIP-Identifying power sources appropriate to environmental conditions and applying appropriate leadership styles by utilizing these resources X
6 MOTIVATION- Determining the needs of subordinates by taking into consideration the working conditions, identifying appropriate targets and having the knowledge and skills to provide motivation both within the team and individually. X
7 HUMAN RESOURCES MANAGEMENT- Knowing the functions of human resources management and having the knowledge and skills to manage human resources in accordance with the principles of human resources management X
8 COORDINATION- To have the necessary knowledge and skills to ensure the unification of efforts towards the realization of corporate objectives by considering both institutional and individual efforts. X
9 REPORTING- Gather information about administrative, financial and technical issues, prepare reports on administrative, financial and technical issues by using this information and evaluate these reports. X
10 BUDGETING-To know budgeting methods, to perform budgeting activities, to make end-of-term transactions by making adjustments and corrections if necessary X
11 CONTROL / INSPECTION- Knowing and applying the necessary controls regarding the general operation of the institution, stock and inventory management, human resources and corporate performance and hospital quality system in the light of legal regulations X
12 REPRESENTATION- To represent the institution in the presence of other institutions and organizations and stakeholders, to organize the necessary activities on this subject and to have the necessary skills to ensure the participation of internal and external stakeholders in these activities. X
13 makes recommendations that will contribute to field of his/her expertise. X
14 KNOWLEDGE MANAGEMENT-Establishing policies related to information management, organizing and setting up information management systems, documenting and using data X
15 QUALITY PATIENT AND EMPLOYEE SAFETY- Determining quality and patient safety policies, collecting data for this purpose, analyzing and evaluating data by using measurement methods, and ensuring that the results are used for improvement X
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 60
1. Kısa Sınav 10
2. Kısa Sınav 10
3. Kısa Sınav 10
4. Kısa Sınav 10
Total 100
1. Yıl İçinin Başarıya 50
1. Final 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 2 32
Hours for off-the-classroom study (Pre-study, practice) 16 2 32
Mid-terms 1 15 15
Quiz 2 10 20
Assignment 1 5 5
Final examination 1 20 20
Total Workload 124
Total Workload / 25 (Hours) 4.96
dersAKTSKredisi 5