Course Name Code Semester T+U Hours Credit ECTS
Quality Management Systems CEK 609 0 3 + 0 3 6
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level Doctorate Degree
Course Type Optional
Course Coordinator Prof.Dr. YILMAZ ÖZKAN
Course Lecturers
Course Assistants Res.Asst. Abdülkadir ALTINSOY
Course Category
Course Objective The course aims, students learned the concept of quality with all content, the principles of Total Quality Management, Quality System and all of the Quality Certificates and theirs applications.
Course Content In this course is included general information about the main concepts which related to Quality, Total Quality Management and the Certificates of Quality System in the light of contemporary developments.
# Course Learning Outcomes Teaching Methods Assessment Methods
1 Understanding the concepts of Quality with a view of management system Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
2 Learning Japanese management style and Total Quality Management and its basic principles of. Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
3 Understanding the Certificates of Quality System Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
4 Obtaining information about problem-solving techniques in the contexts of quality circles Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
5 Catching on quality education; seeing the practical value with quality system establishment Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
6 Learning to upgrade the quality and standardization with information technology in the Quality Systems Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
7 Understanding the importance of SA 8000 Social Accountability Standards in conjunction with other Quality Certification Lecture, Question-Answer, Demonstration, Group Study, Case Study, Self Study, Testing, Homework,
Week Course Topics Preliminary Preparation
1 Quality, Basic factors of Quality, Pioneers of Quality
2 Japanese Management System, Features of Japanese Quality Control System
3 Guiding principle of Total Quality Management
4 Quality Costs, Classification of Quality Costs, Types of Quality Costs
5 Quality Circles
6 Problem Solving Techniques
7 Quality Education
8 Establishment of Quality System
9 Midterm exam
10 Standardisation and Quality
11 ISO 9001 Quality Management System
12 ISO 14001 Environment Management Systems
13 ISO 18001 Occupational Health and Safety OHSAS
14 SA 8000 Social Accountability Standard
Resources
Course Notes
Course Resources
Order Program Outcomes Level of Contribution
1 2 3 4 5
1 Upon completion of the programme, a student will be able to: Develop a greater understanding of the range of theoretical perspectives relevant to Employment and Labour relations X
1 Upon completion of the programme, a student will be able to: Develop a greater understanding of the range of theoretical perspectives relevant to Employment and Labour relations X
2 Be familiar with research literature of discipline and ability to develop policy options both at national and international levels X
2 Be familiar with research literature of discipline and ability to develop policy options both at national and international levels X
3 Demonstrate skill in designing and conducting research X
3 Demonstrate skill in designing and conducting research X
4 Demonstrate oral and written communication skills in a foreign language
4 Demonstrate oral and written communication skills in a foreign language
5 Possess technical skills in the use of databases and softwares relevant to the discipline X
5 Possess technical skills in the use of databases and softwares relevant to the discipline X
6 Critically reflect on scientific, professional and ethical and moral implications of Employment and Labour Relations as a social scientific activity X
6 Critically reflect on scientific, professional and ethical and moral implications of Employment and Labour Relations as a social scientific activity X
7 Have the ability to conduct, analyse and interpret quantitative research X
7 Have the ability to conduct, analyse and interpret quantitative research X
8 Demonstrate advanced knowledge of Employment and Labour Relations and contribute to social welfare
8 Demonstrate advanced knowledge of Employment and Labour Relations and contribute to social welfare
9
9
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 50
1. Kısa Sınav 10
1. Ödev 20
1. Performans Görevi (Seminer) 20
Total 100
1. Yıl İçinin Başarıya 50
1. Final 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 20 20
Quiz 2 2 4
Assignment 1 20 20
Final examination 1 20 20
Total Workload 160
Total Workload / 25 (Hours) 6.4
dersAKTSKredisi 6