| Course Name | Code | Semester | T+U Hours | Credit | ECTS |
|---|---|---|---|---|---|
| Consumers Law | ISL 382 | 6 | 2 + 0 | 2 | 5 |
| Precondition Courses | |
| Recommended Optional Courses | |
| Course Language | Turkish |
| Course Level | Bachelor's Degree |
| Course Type | Optional |
| Course Coordinator | Dr.Öğr.Üyesi DOĞA EKREM DOĞANCI |
| Course Lecturers | |
| Course Assistants | |
| Course Category | |
| Course Objective | To explain to the students the provisions and the rules of “Turkish Consumer Protection Code numbered 4077 ” according to EU legislation , by that to çreate a consumer environment consciously,at the same time to provide the consuming of the students as a perfect and conscious consumer and to use the related procedure about the consumer complaints. |
| Course Content | The subjects will be based related to consumer health and security , economical benefits , damage and losses , to protect from environmental dangers , consumer attempts , consumer organizations , consumer education and clarification. |
| # | Course Learning Outcomes | Teaching Methods | Assessment Methods |
|---|---|---|---|
| 1 | To examine and interrogate the working forms and the subjects by the critical ways. | Lecture, Question-Answer, Discussion, | Testing, Homework, |
| 2 | To be conscious about the consumer problems and the opinions which born at present day. | Lecture, Question-Answer, Discussion, | Testing, Homework, |
| 3 | To put a true identification to the actions with the knowledge of subjects and procedure related to consumer law. | Lecture, Question-Answer, Discussion, | Testing, Homework, |
| 4 | To learn the rights and to obstruct the deception about conscious consuming. | Lecture, Question-Answer, Discussion, | Testing, Homework, |
| Week | Course Topics | Preliminary Preparation |
|---|---|---|
| 1 | Consumer Protection concept , historical growing in USA , Europe and EU , the goal and the scope of consumer protection and the clarification. | |
| 2 | The concept of the defected good and service , definition , elements, consumer requests from defected goods and services, prescription periods. | |
| 3 | General transaction terms in law , unfair terms in transactions. | |
| 4 | Sales in installment , Sales with campaigne , definition and elements. | |
| 5 | Door sales , definition and elements | |
| 6 | Periodic vacation , Package tour and interval agreements , definition , elements and agreement contents. | |
| 7 | Consumer credits | |
| 8 | Card of credits | |
| 9 | Semi-final | |
| 10 | Periodic publications , Subscriber agreements | |
| 11 | Warranties, after sale services | |
| 12 | Commercial advertisements and announcements | |
| 13 | Consumer establishments , Consumer Problems Arbitration Board , consumer courts | |
| 14 | Judicial Procedure of consumer law |
| Resources | |
|---|---|
| Course Notes | |
| Course Resources | |
| Order | Program Outcomes | Level of Contribution | |||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Gains the required knowledge in production, marketing, management , accounting and finance. | ||||||
| 2 | Can work in teams and share information with team members in tasks of production, marketing, management, accounting and finance. | ||||||
| 3 | Identifies and analyzes problems also offers solutions in tasks of production, marketing, management, accounting and finance. | ||||||
| 4 | Contributes to projects, takes responsibility and conduct researches in tasks of production, marketing, management, accounting and finance. | ||||||
| 5 | Can define goals and objectives of organization in tasks of production, marketing, management, accounting and finance. | ||||||
| 6 | Questions the acquired knowledge in tasks of production, marketing, management, accounting and finance. | ||||||
| 7 | Believes to adapting new situations and meets the requirements of new tasks of production, marketing, management, accounting and finance. | ||||||
| 8 | Can transfer knowledge and recommendations in tasks of production, marketing, management, accounting and finance via using necessery communication tools and a foreign language effectively . | X | |||||
| 9 | Open to occupational cooperation and sharing in tasks of production, marketing, management, accounting and finance. | X | |||||
| 10 | Can use necessary information systems in tasks of production, marketing, management, accounting and finance. | ||||||
| 11 | Behaves in accordance with social and occupational ethic values in tasks of production, marketing, management, accounting and finance. | ||||||
| 12 | Analyses and carries out relations with stake holders in tasks of production, marketing, management, accounting and finance. | X | |||||
| 13 | Follows the innovations and encourages team members in tasks of production, marketing, management, accounting and finance. | ||||||
| 14 | Questions the position of the organization and offers suggestions in tasks of production, marketing, management, accounting and finance. | X | |||||
| 16 | |||||||
| Evaluation System | |
|---|---|
| Semester Studies | Contribution Rate |
| 1. Ara Sınav | 60 |
| 1. Kısa Sınav | 10 |
| 1. Ödev | 15 |
| 2. Ödev | 15 |
| Total | 100 |
| 1. Yıl İçinin Başarıya | 50 |
| 1. Final | 50 |
| Total | 100 |
| ECTS - Workload Activity | Quantity | Time (Hours) | Total Workload (Hours) |
|---|---|---|---|
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 2 | 32 |
| Mid-terms | 1 | 10 | 10 |
| Quiz | 1 | 5 | 5 |
| Assignment | 2 | 10 | 20 |
| Final examination | 1 | 15 | 15 |
| Total Workload | 130 | ||
| Total Workload / 25 (Hours) | 5.2 | ||
| dersAKTSKredisi | 5 | ||