1. Education Information System
  2. Health Administration (Ph)
  3. Quality Improvement and Accreditation In Health Services (2020 - 2021)
Course Name Code Semester T+U Hours Credit ECTS
Quality Improvement and Accreditation In Health Services SAY 612 0 3 + 0 3 6
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level Doctorate Degree
Course Type Compulsory
Course Coordinator Prof.Dr. SELMA ALTINDİŞ
Course Lecturers Prof.Dr. SELMA ALTINDİŞ,
Course Assistants

ÇİĞDEM UGAN
Course Category Available Basic Education in the Field
Course Objective

The aim of the course is to introduce students to quality improvement and accreditation practices and to analyze both in-class and out-of-class applications.
Course Content

In this course quality and accreditation concepts , health care, patient safety, quality and accreditation principles, JS and TURKAK applications basics as well as giving about in Turkey and worldwide applications will be given to the subject.
# Course Learning Outcomes Teaching Methods Assessment Methods
1 to be able to understands the importance of quality and accreditation Lecture, Question-Answer, Discussion, Testing, Homework,
2 to be able to understand the importance of your lack of quality in health care Lecture, Question-Answer, Discussion, Brain Storming, Testing, Homework,
3 to be able to know the accreditation process Lecture, Question-Answer, Discussion, Brain Storming, Testing, Homework,
4 to be able to understand patient safety practices in terms of quality, causes of medical errors and solutions Lecture, Question-Answer, Brain Storming, Testing, Homework,
Week Course Topics Preliminary Preparation
1 QUALITY AND ACCREDITATION CONCEPTS IN HEALTH SERVICES
2 QUALITY IMPORTANCE AND PRINCIPLES OF HEALTH SERVICES
3 QUALITY PRINCIPLES IN HEALTH SERVICES: CONTINUITY
4 QUALITY PRINCIPLES IN HEALTH SERVICES: PATIENT MEMBERSHIP
5 QUALITY PRINCIPLES IN HEALTH SERVICES: EMPLOYER AND PATIENT PARTICIPATION
6 QUALITY PRINCIPLES IN HEALTH SERVICES: EMPLOYER AND PATIENT EDUCATION
7 PATIENT SAFETY AS QUALITY APPLICATIONS IN HEALTH SERVICES
8 FOUNDATION TO USE QUALITY IMPROVEMENTS
9 MİDTERM EXAM
10 ADVANTAGES OF ACCREDITATION
11 QUALITY AND ACCREDITATION APPLICATIONS IN THE WORLD AND TURKEY
12 JSI
13 TÜRKAK
14 QUALITY AND ACCREDITATION APPLICATIONS IN THE WORLD AND TURKEY
Resources
Course Notes
Course Resources

Spath, Patrice.(2009). Introduction to healthcare quality management Health Administration Press

WHO (2003). Quality and accreditation in health care services.

Alkhenizan, A., & Shaw, C. (2011). Impact of Accreditation on the Quality of Healthcare Services: a Systematic Review of the Literature. Annals of Saudi Medicine, 31(4), 407–416. http://doi.org/10.4103/0256-4947.83204

https://www.jointcommissioninternational.org/

AACI(2016). International Accreditation Standards for Healthcare Organisations

Sara Melo, (2016) "The impact of accreditation on healthcare quality improvement: a qualitative case study", Journal of Health Organization and Management, Vol. 30 Issue: 8, pp.1242-1258.  

Dhillon, B.S., (2007), Reliability Technology, Human Error, and Quality in Health Care, CRC Press, USA.

Stoecklein, M. (2005), “Quality Improvement Systmes, Theories, and Tools”, (Edit. Scott B. Ransom, Maulik s. Joshi, and David B. Nash), The Healthcare Quality Book; Vision, Stretegy, and Tools, Health Administration Press, Washington.

Leebov, W. and Ersoz, CJ. (1991), The Health Care Manager’s Guide To Continuous Quality Improvement, American Hospital Publishing, USA.

Varkey, P. (2010), Medical Quality Management; Theary and Practice, Jones and Bartlett Publichers, USA. 
Order Program Outcomes Level of Contribution
1 2 3 4 5
1 has the information in manufacturing, marketing, management and accounting-finance functions at the level of expertise of health care institutions and health care system.
2 is aware of the interdisciplinary interaction related of field of expertise X
3 makes teamwork and shares knowledge with his/her team in the field of expertise X
4 defines problems, analyzes and provides solutions to problems X
5 conducts independent research, contribute to projects and take responsibility in the field of expertise X
6 sets organization visions, missions, goals and targets in the field of study. X
7 questionizes the knowledge he/she has in the field of expertise X
8 related to area of expertise that have served as areas where the accumulation and transfer data using the tool to communicate with all kinds of suggestions, if necessary it can use at least one foreign language. X
9 open to professional sharing and cooperation in the field of his/her expertise. X
10 is able to entry data and conduct data analysis in the field of his/her expertise X
11 acts in accordance with business values and social ethics in the field of his/ her expertise. X
12 analyzes the relationships with stakeholders and national governments in the field of his/ her expertise. X
13 makes recommendations that will contribute to field of his/her expertise. X
14 -is conscious about the universality of social rights, social justice, quality, environmental and cultural values protection, occupational health and safety besides the field of his/her expertise. X
Evaluation System
Semester Studies Contribution Rate
1. Ödev 40
1. Ara Sınav 60
Total 100
1. Final 50
1. Yıl İçinin Başarıya 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 5 80
Mid-terms 1 5 5
Assignment 1 5 5
Final examination 1 12 12
Total Workload 150
Total Workload / 25 (Hours) 6
dersAKTSKredisi 6