Course Name Code Semester T+U Hours Credit ECTS
Management In Health Care Services SAY 401 7 2 + 0 2 5
Precondition Courses <p>None</p>
Recommended Optional Courses <p>None</p>
Course Language Turkish
Course Level Bachelor's Degree
Course Type Optional
Course Coordinator Prof.Dr. MAHMUT AKBOLAT
Course Lecturers
Course Assistants

Res. Ass. Özgün ÜNAL

Course Category
Course Objective

In Health Services Management course, it is aimed to teach the general features of health care and how health services works in Turkey.

Course Content

Key Features of Health Services, Health Care Facilities Structural Design, Organization of Health Services in Turkey

# Course Learning Outcomes Teaching Methods Assessment Methods
1 Students learn the basic characteristics of health care services. Lecture, Question-Answer, Discussion, Testing, Homework,
2 Students learn the structure of health care institutions in Turkey. Lecture, Question-Answer, Discussion, Testing, Homework,
3 He knows the organization of health services in Turkey. Lecture, Question-Answer, Discussion, Testing, Homework,
4 He knows the organization of medical institutions in Turkey. Lecture, Question-Answer, Discussion, Testing, Homework,
5 Explain health and disease concepts, biological approach, social approach and WHO model. Lecture, Question-Answer, Discussion, Testing, Homework,
6 Count environmental, hereditary and behavioral factors affecting health and explain the relationships between them. Lecture, Question-Answer, Discussion, Testing, Homework,
7 The characteristics that determine the quality of health services explain who benefits from the services provided and by whom. Lecture, Question-Answer, Discussion, Testing, Homework,
8 Explain health service types (basic purpose and level of service), aims, functions and distinguishing features of health service providers. Lecture, Question-Answer, Discussion, Testing, Homework,
9 Explain the provision of health organization to all individuals living in the society in an inclusive manner, where and when they need it. Lecture, Question-Answer, Discussion, Testing, Homework,
10 Counts the principles to be considered in organizing health services. Lecture, Question-Answer, Discussion, Testing, Homework,
11 Have knowledge about the components of an effective health system and explain the relationship between these components. Lecture, Question-Answer, Discussion, Testing, Homework,
12 List service levels and referral system from management point of view. Lecture, Question-Answer, Discussion, Testing, Homework,
Week Course Topics Preliminary Preparation
1 Health and illness concept, health need concept. Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
2 Factors Affecting Health Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
3 Definition of health services and basic features of health services, external aspects of health services, the special quality of health services. Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
4 Classification of Health Care Services Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
5 Factors Affecting the Use of Health Care Services Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
6 System approach and the Health Care System Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
7 Health Care System and Environmental Relations Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
8 Characteristics of Effective Health Service Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
9 MIDTERM EXAMS Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
10 Structural Design of Health Care Facilities Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
11 Development of Health Services in Turkey Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
12 Organization of Health Services in Turkey Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
13 The supply of health services in Turkey Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
14 International Health Organizations Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, NOBEL Yayınevi, Ankara, 2009.
Resources
Course Notes <p>Tengilimoğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Y&ouml;netimi, NOBEL Yayınevi, Ankara, 2009.</p>
Course Resources

Lawrence F. Wolper, Health Care Administration: Principles, Practices, Structure, and Delivery. Aspen Publishers, Inc., Gaithersburg, Maryland
John R. Griffith, The Well-Managed Health Care Organization. AUPHA Press/Health Administration Press, Ann Arbor, Michigan

Order Program Outcomes Level of Contribution
1 2 3 4 5
1 To gain competencies specific to the field of health management X
2 Gaining innovation and entrepreneurship characteristics in the health sector X
3 To make effective, oral and written communication and professional presentations X
4 Gaining the ability to access / access up-to-date health management information and transfer it to teammates X
5 Analyzing organizational data X
6 Using leadership skills in solving current problems X
7 To have the awareness of responsibility required by the health ecosystem X
8 To behave legally and ethically in health service delivery X
9 Evaluating the global context affecting healthcare delivery X
10 To grasp / understand / interpret the development in global health services X
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 50
1. Kısa Sınav 15
1. Ödev 20
2. Kısa Sınav 15
Total 100
1. Yıl İçinin Başarıya 50
1. Final 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 2 32
Mid-terms 1 15 15
Quiz 2 5 10
Assignment 1 5 5
Final examination 1 15 15
Total Workload 125
Total Workload / 25 (Hours) 5
dersAKTSKredisi 5