Course Name Code Semester T+U Hours Credit ECTS
Process Analysis ISL 326 6 2 + 0 2 5
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level Bachelor's Degree
Course Type Optional
Course Coordinator
Course Lecturers
Course Assistants Res.Asst.Asuman ÜSTÜNDAĞ
Course Category
Course Objective Providing students with analytical and critical thinking skills to collect process related data, analyse it and make meaningful inferences.
Course Content Description of a process, relationship between processs improvement and other quality improvement initiatives, methodology for process analysis and improvement, reengineering, continuous improvement and six sigma will be presented in this class.
# Course Learning Outcomes Teaching Methods Assessment Methods
1 Describes a process Lecture, Question-Answer, Discussion, Case Study, Testing, Homework,
2 Determine critical performance measures of a process Lecture, Question-Answer, Discussion, Case Study, Testing, Homework,
3 Collects data about a process Lecture, Question-Answer, Discussion, Drilland Practice, Case Study, Testing, Homework,
4 Analyse process data and makes meaningful inferences Lecture, Question-Answer, Discussion, Drilland Practice, Case Study, Testing, Homework,
5 Recognaze the facilitating factors of process improvement Lecture, Question-Answer, Discussion, Drilland Practice, Case Study, Testing, Homework,
Week Course Topics Preliminary Preparation
1 Introduction of Business Process Analysis
2 Process oriented concepts: the Real time Enterprise, Adaptive Organizations, Agile Organizations
3 A framework for process understanding
4 Specifying business processes and selection of critical processes
5 Tools for process analysis
6 Tools for process analysis
7 Tools for process analysis
8 Process measurement
9 Mid-term exam
10 Reengineering and continuous improvement
11 Implementing and executing processes
12 Six sigma
13 Change Management
14 General Evaluation
Resources
Course Notes
Course Resources
Order Program Outcomes Level of Contribution
1 2 3 4 5
1 Our students will have fundamental knowledge in business administration.
2 Our students will be able to work in teams, and share information with team members in tasks of business administration
3 Our students will identify and analyse problems to offer solutions in tasks of business administration.
4 Our students will participate in projects about business administration process and tasks.
5 Our students will accept responsibility in order to conclude tasks of business administration.
6 Our students will define ethical problems in work environment and generate solutions.
7 Our students can transfer their knowledge and suggestions with technology supported tools and written communication skills.
8 Our students can transfer their knowledge and suggestions by written and verbal communication skills.
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 70
1. Kısa Sınav 10
1. Ödev 10
2. Kısa Sınav 10
Total 100
1. Yıl İçinin Başarıya 50
1. Final 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 10 10
Quiz 2 10 20
Final examination 1 10 10
Total Workload 136
Total Workload / 25 (Hours) 5.44
dersAKTSKredisi 5