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Ders Tanımı

Ders Kodu Yarıyıl T+U Saat Kredi AKTS
PROCESS MANAGEMENT ENM 431 7 3 + 0 3 5
Ön Koşul Dersleri
Önerilen Seçmeli Dersler
Dersin Dili Türkçe
Dersin Seviyesi Lisans
Dersin Türü SECMELI
Dersin Koordinatörü Doç.Dr. ESRA TEKEZ
Dersi Verenler
Dersin Yardımcıları
Dersin Kategorisi
Dersin Amacı
Providing students with the basics of management of work processes that simplifies and expedites workflow across an organization and on the global stage in order to enable competition advantage of companies.
Dersin İçeriği
Definition and characteristics of processes, components of process, Evaluation of processes, Process Performance measurement, process documentation, process improvement
Dersin Öğrenme Çıktıları Öğretim Yöntemleri Ölçme Yöntemleri
1 - Student can describe processes’ position within the organization architecture 1 - 2 - A -
2 - Student can explain what activities is a process 1 - 2 - 12 - A - C -
3 - Student can built activities in companies as process 1 - 2 - A - C -
4 - Student can determine key processes of company 1 - 2 - A - C -
5 - Student can determine process’ components 1 - 2 - A - C -
6 - Student can prepare process indicators 1 - 2 - A - C -
7 - Student can realize documentation of processes 1 - 2 - A -
Öğretim Yöntemleri: 1:Lecture 2:Question-Answer 12:Case Study
Ölçme Yöntemleri: A:Testing C:Homework

Ders Akışı

Hafta Konular ÖnHazırlık
1 Introduction to process management
2 Developments in management area
3 Organization structures and characteristics
4 Definition and characteristics of processes
5 Process-Oriented Problems and Digital Transformation in Processes
6 Process hierarchies
7 Processes in service systems
8 Evaluation of processes
9 Components of processes
10 Performance measurement of processes
11 Balanced Score Card in monitoring performance
12 Documentation of processes and transfer to electronic environment
13 Process Evaluation and Development
14 Examination of a sample process management software

Kaynaklar

Ders Notu
Ders Kaynakları

Döküman Paylaşımı


Dersin Program Çıktılarına Katkısı

No Program Öğrenme Çıktıları KatkıDüzeyi
1 2 3 4 5
1 Engineering graduates with sufficient knowledge background on science and engineering subjects of their related area, and who are skillful in implementing theoretical and practical knowledge for modelling and solving engineering problems. X
2 Engineering graduates with skills in identifying, describing, formulating and solving complex engineering problems, and thus,deciding and implementing appropriate methods for analyzing and modelling. X
3 Engineering graduates with skills in designing a complex system, process, device or product under realistic constraints and conditions to meet specific requirements; for this purpose, skills in implementing modern design methods. X
4 Engineering graduates with skills in developing, selecting and implementing modern techniques and tools required for engineering applications as well as with skills in using information technologies effectively. X
5 Engineering graduates with skills in designing and conducting experiments, collecting data, analyzing and interpreting the results in order to evaluate engineering problems. X
6 Engineering graduates who are able to work within a one discipline or multi-discipline team,as well as who are able to work individually X
7 Engineering graduates with motivation to life-long learning and having known significance of continuous education beyond undergraduate studies for science and technology X
8 Engineering graduates with well-structured responsibilities in profession and ethics X
9 Engineering graduates having knowledge about practices in professional life such as project management, risk management and change management, and who are aware of innovation and sustainable development. X
10 Engineering graduates having knowledge about universal and social effects of engineering applications on health, environment and safety, as well as having awareness for juridical consequences of engineering solutions. X
11 Engineering graduates who are able to effectively communicate orally and officially in Turkish Language as well as who knows at least one foreign language

Değerlendirme Sistemi

YARIYIL İÇİ ÇALIŞMALARI SIRA KATKI YÜZDESİ
AraSinav 1 50
KisaSinav 1 5
Odev 1 15
PerformansGoreviSeminer 1 30
Toplam 100
Yıliçinin Başarıya Oranı 50
Finalin Başarıya Oranı 50
Toplam 100

AKTS - İş Yükü

Etkinlik Sayısı Süresi(Saat) Toplam İş yükü(Saat)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 2 32
Mid-terms 1 10 10
Quiz 1 5 5
Assignment 1 10 10
Performance Task (Seminar) 1 10 10
Final examination 1 15 15
Toplam İş Yükü 130
Toplam İş Yükü /25(s) 5.2
Dersin AKTS Kredisi 5.2
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