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Ders Tanımı

Ders Kodu Yarıyıl T+U Saat Kredi AKTS
PRODUCTION MANAGEMENT IN HEALTH CARE FACILITIES SAY 202 4 3 + 0 3 5
Ön Koşul Dersleri
Önerilen Seçmeli Dersler
Dersin Dili Türkçe
Dersin Seviyesi Lisans
Dersin Türü ZORUNLU
Dersin Koordinatörü Prof.Dr. MUSTAFA CAHİT UNGAN
Dersi Verenler
Dersin Yardımcıları

Res.Asst. Asuman ÜSTÜNDAĞ

Dersin Kategorisi
Dersin Amacı

The objective of this course is to teach students techniques to make operational decisions

Dersin İçeriği

Decision making problem, forecasting, layout, capacity planning, productivity, process improvement

Dersin Öğrenme Çıktıları Öğretim Yöntemleri Ölçme Yöntemleri
1 - Makes systematic decisions 1 - 3 - 15 - A - C -
2 - Describes and benchmarks problems in health care management 1 - 3 - 15 - A - C -
3 - Improves efficiencey and productivity 1 - 3 - 15 - A - C -
4 - Solves operaitonal problems in health care management 1 - 3 - 15 - A - C -
5 - Gains managerial skills in general 1 - 3 - 15 - A - C -
6 - Explain the concept of productivity. 1 - 2 - 15 - A - C -
7 - Applies efficiency measurement techniques based on the relationship between the input elements used in health care production and production outputs. 1 - 2 - 15 - A - C -
8 - Associates the measurement results with the institutional objectives and policies. 1 - 2 - 15 - A - C -
9 - Determine service demand using service demand forecasting methods. 1 - 2 - 15 - A - C -
Öğretim Yöntemleri: 1:Lecture 3:Discussion 15:Problem Solving 2:Question-Answer
Ölçme Yöntemleri: A:Testing C:Homework

Ders Akışı

Hafta Konular ÖnHazırlık
1 Decision making process, health care manager and decision making, distingueshed features of health care services Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
2 Forecasting Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
3 The importance of decision making process in health care, decision trees Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
4 Layout Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
5 Capacity planning and queuing theory Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
6 Personnel planning Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
7 Personnel scheduling and appointment management Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
8 Productivity Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
9 MIDTERM EXAMS Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
10 Linear programming Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
11 Inventory management Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
12 Lean management Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
13 Process improvement in heath care Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009
14 In class presentations Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009

Kaynaklar

Ders Notu

Kobu Bülent, Üretim Yönetimi, Beta Kitabevi, İstanbul, 2009

Ders Kaynakları

Yasar A. Ozcan, Quantitative Methods in Health Care Management: Techniques and Applications, 2nd Edition, May Yasar A. Ozcan, Quantitative Methods in Health Care Management: Techniques and Applications, 2nd Edition, May 2009
Üreten Sevinç, İşlemler Yönetimi, Nobel Basım Yayım, 2002


Döküman Paylaşımı


Dersin Program Çıktılarına Katkısı

No Program Öğrenme Çıktıları KatkıDüzeyi
1 2 3 4 5
1 PLANNING-To have the necessary level of expertise for planning in health institutions X
2 PROBLEM SOLVING AND DECISION MAKING-Having problem solving and decision making skills by using qualitative and quantitative methods X
3 ORGANIZATION- To have the necessary information to make job analysis, job description and job requirements and to make use of these to design service processes and to form units and reorganize them accordingly. X
4 COMMUNICATION - having the ability to communicate and develop with employees, patients / relatives, colleagues and other internal and external stakeholders X
5 LEADERSHIP-Identifying power sources appropriate to environmental conditions and applying appropriate leadership styles by utilizing these resources X
6 MOTIVATION- Determining the needs of subordinates by taking into consideration the working conditions, identifying appropriate targets and having the knowledge and skills to provide motivation both within the team and individually. X
7 HUMAN RESOURCES MANAGEMENT- Knowing the functions of human resources management and having the knowledge and skills to manage human resources in accordance with the principles of human resources management X
8 COORDINATION- To have the necessary knowledge and skills to ensure the unification of efforts towards the realization of corporate objectives by considering both institutional and individual efforts. X
9 REPORTING- Gather information about administrative, financial and technical issues, prepare reports on administrative, financial and technical issues by using this information and evaluate these reports. X
10 BUDGETING-To know budgeting methods, to perform budgeting activities, to make end-of-term transactions by making adjustments and corrections if necessary X
11 CONTROL / INSPECTION- Knowing and applying the necessary controls regarding the general operation of the institution, stock and inventory management, human resources and corporate performance and hospital quality system in the light of legal regulations X
12 REPRESENTATION- To represent the institution in the presence of other institutions and organizations and stakeholders, to organize the necessary activities on this subject and to have the necessary skills to ensure the participation of internal and external stakeholders in these activities. X
13 makes recommendations that will contribute to field of his/her expertise. X
14 KNOWLEDGE MANAGEMENT-Establishing policies related to information management, organizing and setting up information management systems, documenting and using data X
15 QUALITY PATIENT AND EMPLOYEE SAFETY- Determining quality and patient safety policies, collecting data for this purpose, analyzing and evaluating data by using measurement methods, and ensuring that the results are used for improvement X

Değerlendirme Sistemi

YARIYIL İÇİ ÇALIŞMALARI SIRA KATKI YÜZDESİ
AraSinav 1 60
KisaSinav 1 15
Odev 1 10
KisaSinav 2 15
Toplam 100
Yıliçinin Başarıya Oranı 50
Finalin Başarıya Oranı 50
Toplam 100

AKTS - İş Yükü

Etkinlik Sayısı Süresi(Saat) Toplam İş yükü(Saat)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 5 5
Quiz 1 5 5
Assignment 2 5 10
Final examination 1 10 10
Toplam İş Yükü 126
Toplam İş Yükü /25(s) 5.04
Dersin AKTS Kredisi 5.04
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