| Ders Adı | Kodu | Yarıyıl | T+U Saat | Kredi | AKTS |
|---|---|---|---|---|---|
| Total Qualıty Management | ADA 154 | 2 | 3 + 0 | 3 | 5 |
| Ön Koşul Dersleri | |
| Önerilen Seçmeli Dersler | |
| Dersin Dili | Türkçe |
| Dersin Seviyesi | Ön Lisans |
| Dersin Türü | Seçmeli |
| Dersin Koordinatörü | Öğr.Gör. GÜRKAN KILIÇ |
| Dersi Verenler | Doç.Dr. ALPER KİRAZ, |
| Dersin Yardımcıları | |
| Dersin Kategorisi | Diğer |
| Dersin Amacı | The aim of this course is to educate students who has Total Quality Management consciousness, comprehension of Total Quality Management Principles and applying phases, and are able to apply those to enterprise processes; and cultured about recent popular Total Quality Management Standards |
| Dersin İçeriği | Concepts of competition and Quality, Historical development of Quality and Gurus of Quality, the philosophy and principles of Quality, Quality Culture in Organizations and Quality Responsibilities in Activities, Continuous Improvement (Kaizen), Costs of Quality, Suppliers (purveyors) in Total Quality Management, EFQM Excellence Model, Quality Management Systems, ISO 9000, ISO 14000, ISO 27000, OHSAS 18000, SA:8000 Standards |
| # | Ders Öğrenme Çıktıları | Öğretim Yöntemleri | Ölçme Yöntemleri |
|---|---|---|---|
| 1 | Comprehend Basic Quality concepts, development, dimensions and components of Quality | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 2 | Comprehend Guru´s of Quality and their additions to Quality | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 3 | Comprehend Total Quality Management and its principles | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 4 | Be aware of organization departments and quality responsibilities of people in charge in different degrees | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 5 | Comprehend Total Quality Management application phases | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 6 | Expression, kinds of standards; and recognize concepts of standardization | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 7 | Comprehend application style and extent of ISO 9000:2000 Quality Management System Standard | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 8 | Comprehend EFQM Excellence Model and Self assessment subjects | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 9 | Comprehend application style and extent of ISO 14000 Environmental Management System Standard | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 10 | Comprehend Safety and its required precautions | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 11 | Comprehend application style and extent of ISO 18001 Occupational Safety & Health Standard | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 12 | Comprehend ISO 27000 Knowledge Management Standard extent | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 13 | Possess the conscious of social responsibility and comprehension of SA 8000 Social Accountability Standard | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| 14 | Be cultured of Total Productivity Maintenance subject | Lecture, Question-Answer, Discussion, Self Study, | Testing, Homework, |
| Hafta | Ders Konuları | Ön Hazırlık |
|---|---|---|
| 1 | Concept of Quality and general descriptions, historical development of quality, Gurus of Quality | |
| 2 | Total Quality Management and its Principles ( Process Approach, Continuous Improvement (Kaizen) ) | |
| 3 | Principles of Total Quality Management ( Leadership, Total Attendance ) | |
| 4 | Total Quality Management and its Principles (Supplier and cooperation, Customer loyalty) | |
| 5 | Quality Culture in Organizations and Quality Responsibilities in Activities | |
| 6 | TQM Applying Phases, Cost of (Poor) Quality | |
| 7 | Total Productivity Maintenance | |
| 8 | Concept and kinds of Standard, importance of Standardization | |
| 9 | ISO 9000:2000 Quality Management System Standard | |
| 10 | EFQM Excellence Model and Self Assessment | |
| 11 | ISO 14000 Environmental Management System Standard | |
| 12 | ISO 27000 Knowledge Management Standard | |
| 13 | Occupational Safety and ISO 18001 Occupational Safety & Health Management System | |
| 14 | SA : 8000 Social Accountability Standard |
| Kaynaklar | |
|---|---|
| Ders Notu | |
| Ders Kaynakları | |
| Değerlendirme Sistemi | |
|---|---|
| Yarıyıl Çalışmaları | Katkı Oranı |
| 1. Ara Sınav | 50 |
| 1. Kısa Sınav | 15 |
| 2. Kısa Sınav | 15 |
| 1. Ödev | 20 |
| Toplam | 100 |
| 1. Yıl İçinin Başarıya | 20 |
| 1. Final | 80 |
| Toplam | 100 |
| AKTS - İş Yükü Etkinlik | Sayı | Süre (Saat) | Toplam İş Yükü (Saat) |
|---|---|---|---|
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 2 | 32 |
| Mid-terms | 1 | 10 | 10 |
| Quiz | 2 | 10 | 20 |
| Assignment | 1 | 15 | 15 |
| Final examination | 1 | 10 | 10 |
| Toplam İş Yükü | 135 | ||
| Toplam İş Yükü / 25 (Saat) | 5,4 | ||
| Dersin AKTS Kredisi | 5 | ||