Course Name Code Semester T+U Hours Credit ECTS
Business Process Management UYP 519 0 3 + 0 3 6
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level yuksek_lisans
Course Type Compulsory
Course Coordinator Prof.Dr. MUSTAFA CAHİT UNGAN
Course Lecturers Prof.Dr. MUSTAFA CAHİT UNGAN,
Course Assistants

Res. Ass. Asuman ÜSTÜNDAĞ

Course Category
Course Objective

Process analysis and telling the students the concepts of six sigma practices in the classroom.

Course Content

The concept of process management, the importance of a systematic framework to the understanding of processes, six sigma methodology

# Course Learning Outcomes Teaching Methods Assessment Methods
1 Understands the importance of management by process. Lecture, Question-Answer, Discussion, Drilland Practice, Problem Solving, Testing, Homework,
2 knows what to do in order to understand the processes Lecture, Question-Answer, Discussion, Drilland Practice, Brain Storming, Case Study, Problem Solving, Testing, Homework,
3 How to collect and analyze information about the process knows Lecture, Question-Answer, Discussion, Drilland Practice, Group Study, Brain Storming, Case Study, Problem Solving, Testing, Homework,
4 Understands the importance of six sigma Lecture, Question-Answer, Discussion, Drilland Practice, Testing, Homework,
5 Understands the six sigma methodology Lecture, Question-Answer, Discussion, Drilland Practice, Testing, Homework,
6 has awarness of organizational factors in process management Lecture, Question-Answer, Discussion, Drilland Practice, Group Study, Brain Storming, Case Study, Problem Solving, Testing, Homework,
Week Course Topics Preliminary Preparation
1 Process management and six sigma
2 process innovation
3 A framework to the understanding of the processes
4 Defining processes
5 Process management tools used in six Sigma
6 Process management tools used in six Sigma
7 Time and capacity analysis
8 Monitoring and controlling processes
9 Midterm exam
10 Implementation of new processes
11 Six Sigma methodology-Define and measure
12 Six-sigma methodology, analyze
13 Check-Develop and six sigma methodology
14 Organizational factors in the implementation of six sigma techniques
Resources
Course Notes
Course Resources
Order İŞLETME ANABİLİM DALI Program Outcomes Level of Contribution
1 2 3 4 5
1 Based on the area to which the original thinking in the current and advanced information and / or level of expertise in research and develops, deepens and reaches the area of innovation that will bring the original definitions. X
1 Based on the area to which the original thinking in the current and advanced information and / or level of expertise in research and develops, deepens and reaches the area of innovation that will bring the original definitions. X
2 Comprehends the interdisciplinary interaction , New and complex ideas, analysis, synthesis and evaluation using the original draw conclusions from the information specialist. X
2 Comprehends the interdisciplinary interaction , New and complex ideas, analysis, synthesis and evaluation using the original draw conclusions from the information specialist. X
3 Decision-making, implementation and behavior through the use of information from the field to interpret the data, analyze problems, identify solutions X
3 Decision-making, implementation and behavior through the use of information from the field to interpret the data, analyze problems, identify solutions X
4 Has the ability to transfer information about related area to the employees and teammates. X
4 Has the ability to transfer information about related area to the employees and teammates. X
5 Performs as an independent study on the issues that require expertise in the field, the project meets the objectives of the project as a player or participant takes responsibility for. X
5 Performs as an independent study on the issues that require expertise in the field, the project meets the objectives of the project as a player or participant takes responsibility for. X
6 Sets vision, targets and objectives of organization/ institution , does the strategic plan and develop strategy. X
6 Sets vision, targets and objectives of organization/ institution , does the strategic plan and develop strategy. X
7 Critically evaluates the acquired knowledge and skills. X
7 Critically evaluates the acquired knowledge and skills. X
8 states his/herthoughts and suggestions related to the acquired knowledge and skills transfer in the relevant written and oral, when it performs at least one foreign language by using the advanced level. X
8 states his/herthoughts and suggestions related to the acquired knowledge and skills transfer in the relevant written and oral, when it performs at least one foreign language by using the advanced level. X
9 Communicates with work-mates in his/her field. X
9 Communicates with work-mates in his/her field. X
10 Is informed of data entry and analysis software, uses information and communication technologies. X
10 Is informed of data entry and analysis software, uses information and communication technologies. X
11 Provides specifity and contribution to study field X
11 Provides specifity and contribution to study field X
12 Organization / Institution, as well as acting in the business and social ethical values, the universality of social rights, social justice, quality and cultural values and environmental protection, occupational health and safety issues have sufficient consciousness. X
12 Organization / Institution, as well as acting in the business and social ethical values, the universality of social rights, social justice, quality and cultural values and environmental protection, occupational health and safety issues have sufficient consciousness. X
13 Related to the field for doing research, develop methods, models and theory, develop competencies to offer. X
13 Related to the field for doing research, develop methods, models and theory, develop competencies to offer. X
14 Shows willingness to be in search of novelty. X
14 Shows willingness to be in search of novelty. X
Order İŞLETME PR. (YL) (TEZLİ) Program Outcomes Level of Contribution
1 2 3 4 5
1 Demonstrate understanding of the business fundamentals and the business functions including economics, finance, marketing, accounting and management. X
2 Evaluate an organization’s strategic direction and organizational integration. X
3 Identify and evaluate the logic, validity, and relevance of data and/or information. X
4 Make informed and feasible conclusions and recommendations. X
5 Write business documents that are clear, concise and logical. X
6 Developing effective and understandable verbal communication skills X
7 To develop suggestions for the sustainability of organizations and social responsibility studies. X
8 Analyzing ethical conflicts and producing effective solutions. X
9 Formulate strong approaches to lead others according to their individual leadership styles X
10 To be able to interact effectively in teams. X
Order ÜRETİM YÖNETİMİ VE PAZARLAMA (YL) (TEZLİ) Program Outcomes Level of Contribution
1 2 3 4 5
1 Demonstrate understanding of, and apply, basic concepts in production management and marketing
2 :Demonstrate knowledge of how managers and employees interact in organizations.
3 Recognize and explain the effect of production management and marketing on organizations and/or individuals.
4 Demonstrate the ability to be empathetic and actively listen.
5 Communicates effectly within formal and informal groups
6 Define and analyze the root cause of "production management and marketing" problems
7 Review literature professionally and propose novel research questions
8 Find proper solutions to managerial problems
9 Apply to approtiate methodological approaches to the field of production management and marketing
10 Discusses the research findings in the context of the relevant literature.
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 50
1. Kısa Sınav 10
1. Ödev 15
1. Proje / Tasarım 25
Total 100
1. Yıl İçinin Başarıya 50
1. Final 50
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 2 32
Mid-terms 1 20 20
Quiz 1 20 20
Assignment 1 20 20
Performance Task (Laboratory) 1 1 1
Total Workload 141
Total Workload / 25 (Hours) 5.64
dersAKTSKredisi 6