| Ders Adı | Kodu | Yarıyıl | T+U Saat | Kredi | AKTS |
|---|---|---|---|---|---|
| Busıness Process Management | MYU 536 | 0 | 3 + 0 | 3 | 6 |
| Ön Koşul Dersleri | |
| Önerilen Seçmeli Dersler | |
| Dersin Dili | Türkçe |
| Dersin Seviyesi | YUKSEK_LISANS |
| Dersin Türü | Seçmeli |
| Dersin Koordinatörü | Doç.Dr. ESRA TEKEZ |
| Dersi Verenler | Doç.Dr. ESRA TEKEZ, |
| Dersin Yardımcıları | |
| Dersin Kategorisi | Diğer |
| Dersin Amacı | Learning management of work processes that simplifies and expedites workflow across an organization and on the global stage in order to enable competition advantage of companies. |
| Dersin İçeriği | Definition and characteristics of processes, components of process, Evaluation of processes, Process Performance measurement, process documentation, process improvement, balanced score card, problem solving techniques, quality circles,Key/Critical processes |
| # | Ders Öğrenme Çıktıları | Öğretim Yöntemleri | Ölçme Yöntemleri |
|---|---|---|---|
| 1 | Learning where process are within the organization architecture | Lecture, Question-Answer, Case Study, | Testing, |
| 2 | What are the process’ characteristics | Lecture, Question-Answer, | Testing, |
| 3 | To describe activities in companies as process | Lecture, Question-Answer, Case Study, | Testing, Homework, |
| 4 | Evaluation of processes | Lecture, Question-Answer, Case Study, | Testing, |
| 5 | Learning how performance measurement of processes does | Lecture, Question-Answer, Case Study, | Testing, Homework, |
| 6 | Learning documentation of processes | Lecture, Question-Answer, Case Study, | Testing, Homework, |
| 7 | Learning the methods of process improvement | Lecture, Question-Answer, | Testing, |
| 8 | Generating balanced scre card of the company | Lecture, | Testing, |
| 9 | Using problem solving techniques | Lecture, Question-Answer, Case Study, | Testing, Homework, |
| 10 | Determining critical process of company | Lecture, Question-Answer, | Testing, |
| 11 | Lecture, Question-Answer, Case Study, | Testing, Homework, | |
| 12 | Lecture, Question-Answer, | Testing, Homework, | |
| 13 | Lecture, Question-Answer, | Testing, Homework, |
| Hafta | Ders Konuları | Ön Hazırlık |
|---|---|---|
| 1 | Introduction to process management | |
| 2 | Organization structures and processes | |
| 3 | The processes within ISO 9001 and EFQM | |
| 4 | Process-oriented problems | |
| 5 | Classification of Processes / Process Hierarchy | |
| 6 | Components of process | |
| 7 | Performance measurement of processes-1 | |
| 8 | Performance measurement of processes-2 | |
| 9 | Balanced Score Card-1 | |
| 10 | Balanced Score Card-2 | |
| 11 | Documentation of processes | |
| 12 | Process Improvement-1 | |
| 13 | Process Improvement-2 | |
| 14 | Problem solving techniques |
| Kaynaklar | |
|---|---|
| Ders Notu | |
| Ders Kaynakları | |
| Sıra | Program Çıktıları | Katkı Düzeyi | |||||
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| 1 | 2 | 3 | 4 | 5 | |||
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| Değerlendirme Sistemi | |
|---|---|
| Yarıyıl Çalışmaları | Katkı Oranı |
| 1. Ara Sınav | 25 |
| 1. Ödev | 37 |
| 2. Ödev | 38 |
| Toplam | 100 |
| 1. Final | 60 |
| 1. Yıl İçinin Başarıya | 40 |
| Toplam | 100 |
| AKTS - İş Yükü Etkinlik | Sayı | Süre (Saat) | Toplam İş Yükü (Saat) |
|---|---|---|---|
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 3 | 48 |
| Mid-terms | 1 | 10 | 10 |
| Assignment | 2 | 20 | 40 |
| Final examination | 1 | 10 | 10 |
| Toplam İş Yükü | 156 | ||
| Toplam İş Yükü / 25 (Saat) | 6,24 | ||
| Dersin AKTS Kredisi | 6 | ||