Course Name Code Semester T+U Hours Credit ECTS
Quality Systems and Management KAL 510 0 3 + 0 3 6
Precondition Courses
Recommended Optional Courses
Course Language Turkish
Course Level yuksek_lisans
Course Type Optional
Course Coordinator Doç.Dr. ÖZER UYGUN
Course Lecturers Doç.Dr. ÖZER UYGUN,
Course Assistants
Course Category
Course Objective

To learn qualiy management systems and EFQM excellence model

Course Content

Quality Management System, TS-EN-ISO 9000:2015, EFQM Excellence Model, Malcom Baldrige Model

# Course Learning Outcomes Teaching Methods Assessment Methods
1 Explains quality systems and management Lecture, Question-Answer, Discussion, Homework,
2 Knows how quality management is structured Question-Answer, Discussion, Drilland Practice, Lecture, Homework, Performance Task,
3 Knows EFQM Excellence Model Lecture, Question-Answer, Discussion, Drilland Practice, Homework,
Week Course Topics Preliminary Preparation
1 Definition of Standard and kinds
2 Definiton of TSE and ISO
3 Definiton of Quality Management System
4 TS-EN-ISO 9000:2015
5 Principles of Quality Management Systems
6 Documentation of Quality Management Systems
7 Documentation of Quality Management Systems
8 Documentation of Quality Management Systems
9 TS-EN-ISO 90001:2015 quality management case studies
10 TS-EN-ISO 90001:2015 quality management case studies
11 Integrated quality management systems
12 EFQM Model
13 EFQM Model
14 Comparisons of standards
Resources
Course Notes <p>To be shared through SABIS</p>
Course Resources

1.ISO 9001 Standardı
2. EFQM Model kitapçığı
3. www.efqm.org
?5. www.kalder.org
5. İlgili kurumların internet sayfaları

Order Program Outcomes Level of Contribution
1 2 3 4 5
1 X
2 X
3 X
4 X
5 X
6 X
7
8 X
9 X
10 X
Evaluation System
Semester Studies Contribution Rate
1. Ara Sınav 30
1. Ödev 35
2. Ödev 35
Total 100
1. Yıl İçinin Başarıya 40
1. Final 60
Total 100
ECTS - Workload Activity Quantity Time (Hours) Total Workload (Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 10 10
Assignment 2 15 30
Final examination 1 10 10
Total Workload 146
Total Workload / 25 (Hours) 5.84
dersAKTSKredisi 6